Privacy & Cookies Policy

Privacy & Cookies Policy

Last Updated: October 28, 2025

Introduction

This Privacy Policy outlines how Trait D'union collects, uses, and protects any information you provide when using this website.

Trait D'union is dedicated to safeguarding your privacy. If we request certain information that can identify you while using this website, rest assured it will be used only in accordance with this Privacy Policy.

Trait D'union may update this policy periodically by revising this page. We encourage you to review it from time to time to stay informed about any changes.

What Trait D'union Collects

Trait D'union may collect the following types of information:

  • Name and job title
  • Contact details, including email address and phone number
  • Demographic information such as postcode, preferences, and interests
  • Any other information relevant to customer surveys and/or promotional offers

How Trait D'union Uses the Information It Collects

Trait D'union collects this information to better understand your needs and provide you with improved services. Specifically, the information may be used for the following purposes:

  • Internal record keeping
  • To enhance our products and services
  • To send periodic promotional emails about new products, special offers, or other information we believe may interest you, using the email address you have provided
  • To contact you occasionally for market research purposes via email, phone, fax, or mail
  • To personalize and improve the website experience based on your interests

Security

Trait D'union is committed to keeping your information secure. To prevent unauthorised access or disclosure, we have implemented appropriate physical, electronic, and managerial measures to protect and safeguard the information we collect online.

How Trait D'union Uses Cookies

A cookie is a small file that requests permission to be placed on your computer's hard drive. Once accepted, the cookie is added and helps track web traffic or notify you when you visit a specific site. Cookies enable web applications to respond to you as an individual by gathering and remembering information about your preferences, allowing the site to tailor its operations to your needs, likes, and dislikes.

Trait D'union uses traffic log cookies to identify which pages are being visited. This helps us analyse webpage traffic and improve the website to better meet customer needs. The information collected is used solely for statistical analysis and is then removed from the system.

In general, cookies help Trait D'union provide a better website experience by showing which pages are most useful to you. Cookies do not give us access to your computer or any personal information beyond what you choose to share.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually adjust your browser settings to decline them if you prefer. Please note that declining cookies may limit your ability to fully use the website.

Types of Cookies We Use

Essential Cookies

Essential cookies are necessary for the proper functioning of the website. They support core features such as security, network management, and accessibility, and cannot be disabled. These cookies help with session management, user authentication, and load balancing to ensure a smooth and secure browsing experience.

Analytics Cookies

These cookies allow us to understand how visitors interact with our website by collecting and reporting information anonymously. They track details such as page views and navigation paths, the time spent on each page, traffic sources and referrals, as well as device and browser information.

Functional Cookies

These cookies provide enhanced functionality and personalization by remembering your preferences and settings. They can store your language choices, user interface customizations, and previously entered form data to create a more tailored and convenient browsing experience.

Marketing Cookies

These cookies monitor your online activity to help us provide more relevant advertising and control how often you see a particular ad. They are used for targeted advertising, social media integration, and tracking the effectiveness of marketing campaigns.

How to Control Cookies

You can choose to limit the collection or use of your personal information in the following ways:

  • When filling out a form on the Trait D'union website, look for the option to indicate that you do not want your information to be used for direct marketing purposes
  • If you have previously consented to Trait D'union using your personal information for direct marketing, you can change your preference at any time by contacting us via email at sales@tdultee.com

Most web browsers give you the ability to manage cookies through their settings. You can view which cookies are stored on your device and delete them individually, block third-party cookies, or block all cookies from specific websites. It is also possible to block all cookies entirely or set your browser to automatically delete all cookies when it is closed. These options allow you to control how cookies are used and protect your privacy while browsing.

Trait D'union will not share, sell, or lease your personal information to third parties without your consent, except where required by law. We may use your personal information to send you promotional information from third parties that we believe may interest you, but only if you have indicated that you wish to receive such communications.

Impact of Disabling Cookies

Please note that blocking or deleting cookies may affect your experience on our website:

  • Some features might not work properly
  • You may need to manually adjust your preferences each time you visit
  • Certain pages could load more slowly
  • You might not be able to access personalized content

Your Rights

If you think that any information Trait D'union has about you is wrong or incomplete, please reach out to us promptly by mail or email at the address below. We will make the necessary corrections without delay.

Contact Us

If you have questions or concerns about this Privacy & Cookies Policy, please contact us:

Email: sales@tdultee.com

Phone: +230 233 2525

Address: Avenue Des Mouettes, Richelieu Branch Road, Petite Riviere, Mauritius